550 First St NW
Directions Cleveland, TN 37311

  • Sales: (423) 476-6501
  • Service: (423) 476-6501
  • Parts: (423) 476-6501
Mullinax Lincoln Customer Testimonials
September 25, 2017
BillG
I had a wonderful experience at Mullinax. I traded two of my vehicles for two very nice clean used vehicles that were on their lot. I feel like a was treated fairly and got an excellent value on my trades and on the vehicles that I purchased. I will definitely be doing business with them again in the future.


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September 23, 2017
William Gilley
I had a great experience trading two vehicles with the good folks at Mullinax. I found the vehicles online and and received a prompt reply when I requested information. The used vehicles we purchased were in perfect condition, exactly as they were advertised, and at a reasonable price. We were treated very well by everyone we dealt w


Read full review on Google
September 04, 2017
ocoeesal
I am thrilled with my new car & very well pleased with my experience with Mullinax! (Well, I am not pleased that I have to add more words to my review!) The staff is friendly & professional! There I met my word quota!


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August 13, 2017
tlm120305
After talking over a year about trading our Mercury Grand Marquis in, we decided with no planning to drive back to Cleveland TN on Saturday afternoon out of boredom (3hr drive for us from Kingsport, TN) to see what Mullinax Lincoln had, with really no intention of buying...just looking. After 2-3 hrs of talking to David Ware and a nice test drive with Starbucks coffee compliments of David, we left our 2nd and last Mercury trade in we bought in 2009 from them with a Black 2013 Lincoln MKT SUV! It


Read full review on DealerRater
August 01, 2017
KelcieC17
My experience was awesome! I highly recommend coming here. And the people there were beyond kind! Thank you I enjoyed this so much really I did!


Read full review on DealerRater
July 21, 2017
Fran1952
The entire process was as painless as possible given the financial aspect. I enjoyed the time spent with David Ware. He was knowledgeable, friendly and very helpful.


Read full review on DealerRater
July 19, 2017
Jeannie
Superior service and friendly


Read full review on Google
July 04, 2017
Lincoln Lady
It was a true joy to visit the dealership where my parents purchased their first Lincoln several years ago. As we looked at several options, Seth Quinn found us exactly what we were looking for on the lot. He wasn't pushy; he listened to our needs and brought us the perfect match. Then, Lonnie Jones and Jeff Henry gave us a great deal on our trade-in and we left very happy in our Lincoln. I'm glad I remembered this dealership from my past.


Read full review on DealerRater
June 28, 2017
Lisa
Each member of the staff at Mullinax Lincoln made my vechile needs the priority, not the sale. I have purchased two vechiles from Mullinax Lincoln over the last five years and I have used their fantastic service center since then as well. I had specific needs on the last trade/purchase and I did not think those needs would be budget friendly. However, the sales manager (Jeff Henry), the owner (Cindy Mullinax Castelow) , and my favorite salesman (David Ware) not only found the right vechile for


Read full review on DealerRater
June 21, 2017
Mary Beth Wells Lafferty
Loved the family friendly environment. Excellent service in such a timely manner. Will recommend to all my friends.


Read full review on Facebook
June 21, 2017
LuAnne Reavley
We had a great experience and would definitely buy from their dealership again!


Read full review on Cars.com
June 06, 2017
Trae Cody
We have purchased a number of vehicles from Mullinax over the years and each time I am reminded why we trade almost exclusively with them. David, Jeff, Cindy, and the whole staff make the purchase experience extremely simple. You can guarantee a fair price and simple transaction when purchasing a vehicle from Mullinax!


Read full review on DealerRater
June 04, 2017
Lessielu
This was my first time buying a car and from the minute I got out of my car and David Ware greeted me I felt at ease. The entire staff was very welcoming and helpful. Never once did i feel pressured. Once I found the car I wanted, Lonnie Jones was very helpful in explaining price, payments and getting me approved. Now I am the proud new owner of a 2015 Ford Escape! Thank you to everyone at Mullinax Automotive!


Read full review on DealerRater
June 03, 2017
Trena and Dale
This was by far the best car purchase experience we have ever had. We appreciate the wonderful service and will defintely be back! Thank you!


Read full review on DealerRater
June 01, 2017
jagarrett
I love doing business here. All staff are great and go out of their way to help you! All individuals are friendly to do business with and I have never felt pushed or uncomfortable here. This is the 2nd vehicle that I have purchased here.


Read full review on DealerRater
May 25, 2017
Rebecca Hotard
I purchased my used car from David Ware and could not have had a better experience. I saw the van online and drove from Nashville to look at the vehicle. David met me in the parking lot, helped me explore the vehicle and went on a test drive with me. I was able to drive my van home that afternoon, thanks to David, Lonnie and Jeff. Great overall experience, I would highly recommended Mullinax Lincoln, it was well worth the drive.


Read full review on DealerRater
May 17, 2017
Cargal
The most recent visit to Mullinax Lincoln was for routine maintenance service on our 2015 Ford Edge. ( oil change, tire rotation, etc, etc) In less than 45 minutes I was back on the road! Cindy Castelow, owner of ML, took time out of her busy day to stop and chat for a few minutes.( I was just there for service on my car, not to buy a new one.) I dare say that doesn't happen very often at other dealerships. Thanks, Cindy! Jamie Blevins, the service department consultant, is always very c


Read full review on DealerRater
May 16, 2017
Haley Fletcher
We had a great experience at Mullinax Lincoln. We appreciated the no pressure approach, but found David Ware, our sales person, to be very knowledgeable, responsive, and a pleasure to work with. Our experience with Jeff and Lonnie was also top notch. We also appreciated Cindy taking the time out of her busy day to speak to us each time we were in the dealership. We would highly recommend this dealership.


Read full review on DealerRater
May 15, 2017
Jim Higgins
I bought my wife a 2016 Ford Edge. We love the car, but from day one it made a loud wind noise. We took the car back to the local Ford dealer where purchased and they told us that all of these models made that noise and there was nothing they could do about it. Even kept it for a whole day, acknowledged there was an issue and couldn't figure out what it was. Someone suggested that since it was a Ford, to take it to the local Lincoln Mercury dealer in town as they worked on Fords and could


Read full review on DealerRater
May 09, 2017
Livia Harden
Best service in the whole Chattanooga Area. Yes they service both of our Ford vehicles and they do a Fantastic Job!


Read full review on Facebook
May 01, 2017
JamesMorris1971
David is an excellent salesman, answered all our questions and no pressure to buy and quite knowledgeable about the Navigator. The dealership also brought our new Navigator to my house because I had a rental car and my wife was not able to drive because of an injury. I recommend Mullinax with the upmost praise. If you are looking to buy you won't go wrong with This Dealership. Thank you all involved with my purchase again. You have earned a new lifetime customer.


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May 01, 2017
KTS
Always a pleasant experience at Mullinax Lincoln. The service is top notch and I am always greeted with a smiling face. All aspects of my service experience were very professional and pleasant. Mullinax goes out of their way to make it as easy as possible. Jamie Blevins is always wonderful to work with, he takes great care of me. Thanks!


Read full review on DealerRater
April 30, 2017
debbie
We were searching for the best vehicle, price and most of all safety features on a medium sized SUV. We found the perfect car here with a lot of help from Mr. Ware. It was an all around great process and we appreciated his direction and expertise.


Read full review on DealerRater
April 28, 2017
Carl*47
We have a long history with the Mullinax Lincoln dealer. Every automobile we have purchased has been exceptional and gave us long life. We recently purchased the Lincoln MKX and love it. We had an issue with the shifting linkage on the transmission. They ordered the part and gave us a call sitting up an appointment. Our vehicle was repaired today and we could never ask for better service. The staff and technicians are always so friendly and helpful. The repair was quick and we were soon o


Read full review on DealerRater
April 28, 2017
lpgass
Great Service Department. I had a problem with my Town Car and Jamie kept me informed throughout the repair. The car is doing great and is running as if it was new. I appreciate them keeping me informed about the repair. The car was clean when I went to pick it up. Thank you. Larry Gass


Read full review on DealerRater
April 16, 2017
tjfromAF
Excellent employees and service work is always performed as if it were their vehicle. I always feel welcome and feel that they appreciate my business. Excellent in all aspects.


Read full review on DealerRater
April 13, 2017
gilbertpurtee
From the first time a stepped on the car lot, I felt at home. Pressure free browsing of the inventory and educated responses to my questions and concerns made my decisions easy. I'm very happy with my car I purchased and the awesome service by all. Gilbert Purtee


Read full review on DealerRater
April 13, 2017
Gilbert Purtee
From the first time a stepped on the car lot, I felt at home. Pressure free browsing of the inventory and educated responses to my questions and concerns made my decisions easy. I'm very happy with my car I purchased and the awesome service by all. Gilbert Purtee


Read full review on Google
April 13, 2017
Carguy.avery1230.
We have been a customer of Mullinax Lincoln since 1984. They have done all of our service on the vehicle purchased there. The staff has always been friendly and helpful.


Read full review on DealerRater
April 07, 2017
Jess Fox
We had such a great experience buying our car! The sales, finance, management, service and even the owner treated us like family and made us feel like they had known us for years! We feel like we got honest and reliable sales and service from the entire team! We will do business with Lincoln Mullinex again!


Read full review on DealerRater
April 07, 2017
John
I contacted the dealership over the internet,Brian Gillenwater quickly got in touch with me about the truck I was interested in, We were able to come to a deal that worked for me over the phone and I didn't have to stay at the dealership all day haggling. I was driving off the lot in my new truck in less than a hour. Everyone was so nice and I will let everyone know what a great experience I had at this small,down home dearship that didn't treat me like just another number.


Read full review on DealerRater
April 06, 2017
Drt1564
Jamie always gets me an appointment when I would like to get in. I really like Jamie he is always friendly on phone and in person. Mullinax is a very clean dealership and they go above and beyond for their customers. Thanks to Jamie and mullinax, this is one satisfied customer!!!!!😀


Read full review on DealerRater
April 06, 2017
Rob
I've been using Mullinax Lincoln since we purchased our first used Lincoln more than fifteen years ago. The service department is thorough and punctual when servicing our Town Car and contrary to my previous beliefs concerning dealer service, are very price competitive. We have now owned 3 different Town Cars and all have been serviced by Mullinax. Jamie Blevins has been a pleasure to work with as he has always been very friendly and very informative when anything out of the ordinary need


Read full review on DealerRater
April 05, 2017
JoeTrucker
Contacted them regarding a car they had posted online. They responded quickly (even though it was late) and followed up the next day. I did not buy the car, but it was exactly as they showed it to be online. Knowledgeable staff and overall good folks. Will consider this dealer again.


Read full review on Cars.com
April 04, 2017
Jim
An outstanding experience. Going into this used car buying experiences I was dreading dealing with the salesmaen, the pressure tactics, etc., etc., The opposite occurred. WE went to Mullinax, were met by Brian, and he asked if we wanted the keys to the vehicle. We got the keys, I gave him the keys to my trade-in and we went for a test drive. By the time we got back they had looked at my trade, and offered me a very good deal on the trade and purchase price of the new car. WE finished up t


Read full review on DealerRater
March 30, 2017
explorerteam
We were just browsing auto lots and found some at Mullinax that we liked. We really did not intend to trade at this time and explained this to the sales person, David Ware, and he let us look without trying to persuade us to buy a vehicle from him. I do not like to try to be pressured into buying anything. The folks at Mullinax gave us the freedom to look but was available to answer any questions we had. This is the second vehicle in a row we have chosen here and if we ever need another car this


Read full review on DealerRater
March 29, 2017
bishopsarah
We were having a hard time finding a vehicle big enough to suit our needs but found an Expedition online at Mullinax Lincoln. I called in to ask some questions and Brian was kind enough to not only answer my questions, but he texted me extra pictures of the vehicle as well. Once we arrived Brian met us in the parking lot and his easy going and friendly demeanor made us feel instantly at ease. The vehicle was immaculate and suited our needs perfectly. We traded in our car and they gave us a fair


Read full review on DealerRater
March 28, 2017
Peggy Cloyd
There's a lot to be said for a small, family-owned dealership. First, you likely won't see a new fleet of salespersons at every visit. Secondly, dealerships of this sort are very interested in establishing long-term relationships with (hopefully) repeat customers. In order to do this Mullinax realizes that the customer must be sat


Read full review on Facebook
March 28, 2017
mustangman
There's a lot to be said for a small, family-owned dealership. First, you likely won't see a new fleet of salespersons at every visit. Secondly, dealerships of this sort are very interested in establishing long-term relationships with (hopefully) repeat customers. In order to do this Mullinax realizes that the customer must be satisfied and happy with their purchase and with the overall experience. Mullinax accomplishes this effortlessly. I believe I was greeted by every one of the


Read full review on DealerRater
March 23, 2017
Lingirl
Outstanding service, wonderful group of people to deal with.. from the sales to the service department. Questions are always answered and before you leave you are given a complete list of everything that was address concerning your vehicle... very easy process


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March 18, 2017
Slugger
My review of Mullinax Lincoln from the very beginning of our dealings 1 year ago has been very nice. Everyone is friendly, informative, helpful. The customer service area is very pleasant with refreshments if needed. Through the dealing process, financing process and servicing processes, all has been well.


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March 17, 2017
anne_newbould
I have been bringing my Mercury to Mullinax for the last 10 years, ever since we moved to Cleveland. I have always found the staff there to be professional, knowledgeable, conscientious, courteous, and down right nice people. Jamie Blevins is a great service consultant and always goes above and beyond, especially since car problems are never an enjoyable experience. I have always taken my car there for routine mileage checks and oil changes, and no matter what the car is there for, I always


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March 17, 2017
louise40
I have owned my vehicle and had it serviced regularly. I have been given consistent courtesy every time. Very friendly service personnel. Mullinax stands behind their products. I cannot recall an occasion when I had to return the vehicle because the servicing proved to be inadequate to resolve my issue.


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March 14, 2017
NewLoyalCustomer
This is the second purchase from the dealership in as many months. Throughout both experiences, felt my needs were being addressed, there were no pressure tactics, and the vehicles we have really make a substantial, quiet luxury statement. I appreciate the sales experience here. It's all about what I need, rather than what the dealer wants to sell me.


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March 13, 2017
Brent Howard
Mullinax and Lincoln have outdone themselves. They've topped the list with the best vehicles, best quality, best mechanical precision, and best customer service.


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March 11, 2017
Torbetts
Both our Grand Marquis and our Ford Ranger were bought at Mullinax Lincoln -- they are both 1999 models. The folks in the service department have always taken great care of our vehicles -- that is the simple reason we have never considered going anywhere else for service, advice, recommendations, or the occasional new vehicle. We have been customers since the 1980s. Although the faces may change from time to time, we are always greeted and treated with smiles, respect, and courtesy.


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March 11, 2017
Monica McCabe
Both our Grand Marquis and our Ford Ranger were bought at Mullinax Lincoln -- they are both 1999 models. The folks in the service department have always taken great care of our vehicles -- that is the simple reason we have never considered going anywhere else for service, advice, recommendations, or the occasional new vehicle. We


Read full review on Google
March 10, 2017
1128Vickie
We went in for a set of tires and an oil change. Every person we encountered was knowledgeable, friendly and helpful. We ended up leaving with smiles on our faces and feeling like we made some new friends. Can't wait to go back there.


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March 09, 2017
Cathy1976
We love dealing here. I have never had a more courteous and efficient service anywhere. We will never deal anywhere else again! The whole staff is great!


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September 25, 2017
BillG
I had a wonderful experience at Mullinax. I traded two of my vehicles for two very nice clean used vehicles that were on their lot. I feel like a was treated fairly and got an excellent value on my trades and on the vehicles that I purchased. I will definitely be doing business with them again in the future.


Read full review on Cars.com
September 23, 2017
William Gilley
I had a great experience trading two vehicles with the good folks at Mullinax. I found the vehicles online and and received a prompt reply when I requested information. The used vehicles we purchased were in perfect condition, exactly as they were advertised, and at a reasonable price. We were treated very well by everyone we dealt w


Read full review on Google
September 04, 2017
ocoeesal
I am thrilled with my new car & very well pleased with my experience with Mullinax! (Well, I am not pleased that I have to add more words to my review!) The staff is friendly & professional! There I met my word quota!


Read full review on DealerRater
August 13, 2017
tlm120305
After talking over a year about trading our Mercury Grand Marquis in, we decided with no planning to drive back to Cleveland TN on Saturday afternoon out of boredom (3hr drive for us from Kingsport, TN) to see what Mullinax Lincoln had, with really no intention of buying...just looking. After 2-3 hrs of talking to David Ware and a nice test drive with Starbucks coffee compliments of David, we left our 2nd and last Mercury trade in we bought in 2009 from them with a Black 2013 Lincoln MKT SUV! It


Read full review on DealerRater
August 01, 2017
KelcieC17
My experience was awesome! I highly recommend coming here. And the people there were beyond kind! Thank you I enjoyed this so much really I did!


Read full review on DealerRater
July 21, 2017
Fran1952
The entire process was as painless as possible given the financial aspect. I enjoyed the time spent with David Ware. He was knowledgeable, friendly and very helpful.


Read full review on DealerRater
July 19, 2017
Jeannie
Superior service and friendly


Read full review on Google
July 04, 2017
Lincoln Lady
It was a true joy to visit the dealership where my parents purchased their first Lincoln several years ago. As we looked at several options, Seth Quinn found us exactly what we were looking for on the lot. He wasn't pushy; he listened to our needs and brought us the perfect match. Then, Lonnie Jones and Jeff Henry gave us a great deal on our trade-in and we left very happy in our Lincoln. I'm glad I remembered this dealership from my past.


Read full review on DealerRater
June 28, 2017
Lisa
Each member of the staff at Mullinax Lincoln made my vechile needs the priority, not the sale. I have purchased two vechiles from Mullinax Lincoln over the last five years and I have used their fantastic service center since then as well. I had specific needs on the last trade/purchase and I did not think those needs would be budget friendly. However, the sales manager (Jeff Henry), the owner (Cindy Mullinax Castelow) , and my favorite salesman (David Ware) not only found the right vechile for


Read full review on DealerRater
June 21, 2017
Mary Beth Wells Lafferty
Loved the family friendly environment. Excellent service in such a timely manner. Will recommend to all my friends.


Read full review on Facebook
June 21, 2017
LuAnne Reavley
We had a great experience and would definitely buy from their dealership again!


Read full review on Cars.com
June 06, 2017
Trae Cody
We have purchased a number of vehicles from Mullinax over the years and each time I am reminded why we trade almost exclusively with them. David, Jeff, Cindy, and the whole staff make the purchase experience extremely simple. You can guarantee a fair price and simple transaction when purchasing a vehicle from Mullinax!


Read full review on DealerRater
June 04, 2017
Lessielu
This was my first time buying a car and from the minute I got out of my car and David Ware greeted me I felt at ease. The entire staff was very welcoming and helpful. Never once did i feel pressured. Once I found the car I wanted, Lonnie Jones was very helpful in explaining price, payments and getting me approved. Now I am the proud new owner of a 2015 Ford Escape! Thank you to everyone at Mullinax Automotive!


Read full review on DealerRater
June 03, 2017
Trena and Dale
This was by far the best car purchase experience we have ever had. We appreciate the wonderful service and will defintely be back! Thank you!


Read full review on DealerRater
June 01, 2017
jagarrett
I love doing business here. All staff are great and go out of their way to help you! All individuals are friendly to do business with and I have never felt pushed or uncomfortable here. This is the 2nd vehicle that I have purchased here.


Read full review on DealerRater
May 25, 2017
Rebecca Hotard
I purchased my used car from David Ware and could not have had a better experience. I saw the van online and drove from Nashville to look at the vehicle. David met me in the parking lot, helped me explore the vehicle and went on a test drive with me. I was able to drive my van home that afternoon, thanks to David, Lonnie and Jeff. Great overall experience, I would highly recommended Mullinax Lincoln, it was well worth the drive.


Read full review on DealerRater
May 17, 2017
Cargal
The most recent visit to Mullinax Lincoln was for routine maintenance service on our 2015 Ford Edge. ( oil change, tire rotation, etc, etc) In less than 45 minutes I was back on the road! Cindy Castelow, owner of ML, took time out of her busy day to stop and chat for a few minutes.( I was just there for service on my car, not to buy a new one.) I dare say that doesn't happen very often at other dealerships. Thanks, Cindy! Jamie Blevins, the service department consultant, is always very c


Read full review on DealerRater
May 16, 2017
Haley Fletcher
We had a great experience at Mullinax Lincoln. We appreciated the no pressure approach, but found David Ware, our sales person, to be very knowledgeable, responsive, and a pleasure to work with. Our experience with Jeff and Lonnie was also top notch. We also appreciated Cindy taking the time out of her busy day to speak to us each time we were in the dealership. We would highly recommend this dealership.


Read full review on DealerRater
May 15, 2017
Jim Higgins
I bought my wife a 2016 Ford Edge. We love the car, but from day one it made a loud wind noise. We took the car back to the local Ford dealer where purchased and they told us that all of these models made that noise and there was nothing they could do about it. Even kept it for a whole day, acknowledged there was an issue and couldn't figure out what it was. Someone suggested that since it was a Ford, to take it to the local Lincoln Mercury dealer in town as they worked on Fords and could


Read full review on DealerRater
May 09, 2017
Livia Harden
Best service in the whole Chattanooga Area. Yes they service both of our Ford vehicles and they do a Fantastic Job!


Read full review on Facebook
May 01, 2017
JamesMorris1971
David is an excellent salesman, answered all our questions and no pressure to buy and quite knowledgeable about the Navigator. The dealership also brought our new Navigator to my house because I had a rental car and my wife was not able to drive because of an injury. I recommend Mullinax with the upmost praise. If you are looking to buy you won't go wrong with This Dealership. Thank you all involved with my purchase again. You have earned a new lifetime customer.


Read full review on DealerRater
May 01, 2017
KTS
Always a pleasant experience at Mullinax Lincoln. The service is top notch and I am always greeted with a smiling face. All aspects of my service experience were very professional and pleasant. Mullinax goes out of their way to make it as easy as possible. Jamie Blevins is always wonderful to work with, he takes great care of me. Thanks!


Read full review on DealerRater
April 30, 2017
debbie
We were searching for the best vehicle, price and most of all safety features on a medium sized SUV. We found the perfect car here with a lot of help from Mr. Ware. It was an all around great process and we appreciated his direction and expertise.


Read full review on DealerRater
April 28, 2017
Carl*47
We have a long history with the Mullinax Lincoln dealer. Every automobile we have purchased has been exceptional and gave us long life. We recently purchased the Lincoln MKX and love it. We had an issue with the shifting linkage on the transmission. They ordered the part and gave us a call sitting up an appointment. Our vehicle was repaired today and we could never ask for better service. The staff and technicians are always so friendly and helpful. The repair was quick and we were soon o


Read full review on DealerRater
April 28, 2017
lpgass
Great Service Department. I had a problem with my Town Car and Jamie kept me informed throughout the repair. The car is doing great and is running as if it was new. I appreciate them keeping me informed about the repair. The car was clean when I went to pick it up. Thank you. Larry Gass


Read full review on DealerRater
April 16, 2017
tjfromAF
Excellent employees and service work is always performed as if it were their vehicle. I always feel welcome and feel that they appreciate my business. Excellent in all aspects.


Read full review on DealerRater
April 13, 2017
gilbertpurtee
From the first time a stepped on the car lot, I felt at home. Pressure free browsing of the inventory and educated responses to my questions and concerns made my decisions easy. I'm very happy with my car I purchased and the awesome service by all. Gilbert Purtee


Read full review on DealerRater
April 13, 2017
Gilbert Purtee
From the first time a stepped on the car lot, I felt at home. Pressure free browsing of the inventory and educated responses to my questions and concerns made my decisions easy. I'm very happy with my car I purchased and the awesome service by all. Gilbert Purtee


Read full review on Google
April 13, 2017
Carguy.avery1230.
We have been a customer of Mullinax Lincoln since 1984. They have done all of our service on the vehicle purchased there. The staff has always been friendly and helpful.


Read full review on DealerRater
April 07, 2017
Jess Fox
We had such a great experience buying our car! The sales, finance, management, service and even the owner treated us like family and made us feel like they had known us for years! We feel like we got honest and reliable sales and service from the entire team! We will do business with Lincoln Mullinex again!


Read full review on DealerRater
April 07, 2017
John
I contacted the dealership over the internet,Brian Gillenwater quickly got in touch with me about the truck I was interested in, We were able to come to a deal that worked for me over the phone and I didn't have to stay at the dealership all day haggling. I was driving off the lot in my new truck in less than a hour. Everyone was so nice and I will let everyone know what a great experience I had at this small,down home dearship that didn't treat me like just another number.


Read full review on DealerRater
April 06, 2017
Drt1564
Jamie always gets me an appointment when I would like to get in. I really like Jamie he is always friendly on phone and in person. Mullinax is a very clean dealership and they go above and beyond for their customers. Thanks to Jamie and mullinax, this is one satisfied customer!!!!!😀


Read full review on DealerRater
April 06, 2017
Rob
I've been using Mullinax Lincoln since we purchased our first used Lincoln more than fifteen years ago. The service department is thorough and punctual when servicing our Town Car and contrary to my previous beliefs concerning dealer service, are very price competitive. We have now owned 3 different Town Cars and all have been serviced by Mullinax. Jamie Blevins has been a pleasure to work with as he has always been very friendly and very informative when anything out of the ordinary need


Read full review on DealerRater
April 05, 2017
JoeTrucker
Contacted them regarding a car they had posted online. They responded quickly (even though it was late) and followed up the next day. I did not buy the car, but it was exactly as they showed it to be online. Knowledgeable staff and overall good folks. Will consider this dealer again.


Read full review on Cars.com
April 04, 2017
Jim
An outstanding experience. Going into this used car buying experiences I was dreading dealing with the salesmaen, the pressure tactics, etc., etc., The opposite occurred. WE went to Mullinax, were met by Brian, and he asked if we wanted the keys to the vehicle. We got the keys, I gave him the keys to my trade-in and we went for a test drive. By the time we got back they had looked at my trade, and offered me a very good deal on the trade and purchase price of the new car. WE finished up t


Read full review on DealerRater
March 30, 2017
explorerteam
We were just browsing auto lots and found some at Mullinax that we liked. We really did not intend to trade at this time and explained this to the sales person, David Ware, and he let us look without trying to persuade us to buy a vehicle from him. I do not like to try to be pressured into buying anything. The folks at Mullinax gave us the freedom to look but was available to answer any questions we had. This is the second vehicle in a row we have chosen here and if we ever need another car this


Read full review on DealerRater
March 29, 2017
bishopsarah
We were having a hard time finding a vehicle big enough to suit our needs but found an Expedition online at Mullinax Lincoln. I called in to ask some questions and Brian was kind enough to not only answer my questions, but he texted me extra pictures of the vehicle as well. Once we arrived Brian met us in the parking lot and his easy going and friendly demeanor made us feel instantly at ease. The vehicle was immaculate and suited our needs perfectly. We traded in our car and they gave us a fair


Read full review on DealerRater
March 28, 2017
Peggy Cloyd
There's a lot to be said for a small, family-owned dealership. First, you likely won't see a new fleet of salespersons at every visit. Secondly, dealerships of this sort are very interested in establishing long-term relationships with (hopefully) repeat customers. In order to do this Mullinax realizes that the customer must be sat


Read full review on Facebook
March 28, 2017
mustangman
There's a lot to be said for a small, family-owned dealership. First, you likely won't see a new fleet of salespersons at every visit. Secondly, dealerships of this sort are very interested in establishing long-term relationships with (hopefully) repeat customers. In order to do this Mullinax realizes that the customer must be satisfied and happy with their purchase and with the overall experience. Mullinax accomplishes this effortlessly. I believe I was greeted by every one of the


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March 23, 2017
Lingirl
Outstanding service, wonderful group of people to deal with.. from the sales to the service department. Questions are always answered and before you leave you are given a complete list of everything that was address concerning your vehicle... very easy process


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March 18, 2017
Slugger
My review of Mullinax Lincoln from the very beginning of our dealings 1 year ago has been very nice. Everyone is friendly, informative, helpful. The customer service area is very pleasant with refreshments if needed. Through the dealing process, financing process and servicing processes, all has been well.


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March 17, 2017
anne_newbould
I have been bringing my Mercury to Mullinax for the last 10 years, ever since we moved to Cleveland. I have always found the staff there to be professional, knowledgeable, conscientious, courteous, and down right nice people. Jamie Blevins is a great service consultant and always goes above and beyond, especially since car problems are never an enjoyable experience. I have always taken my car there for routine mileage checks and oil changes, and no matter what the car is there for, I always


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March 17, 2017
louise40
I have owned my vehicle and had it serviced regularly. I have been given consistent courtesy every time. Very friendly service personnel. Mullinax stands behind their products. I cannot recall an occasion when I had to return the vehicle because the servicing proved to be inadequate to resolve my issue.


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March 14, 2017
NewLoyalCustomer
This is the second purchase from the dealership in as many months. Throughout both experiences, felt my needs were being addressed, there were no pressure tactics, and the vehicles we have really make a substantial, quiet luxury statement. I appreciate the sales experience here. It's all about what I need, rather than what the dealer wants to sell me.


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March 13, 2017
Brent Howard
Mullinax and Lincoln have outdone themselves. They've topped the list with the best vehicles, best quality, best mechanical precision, and best customer service.


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March 11, 2017
Torbetts
Both our Grand Marquis and our Ford Ranger were bought at Mullinax Lincoln -- they are both 1999 models. The folks in the service department have always taken great care of our vehicles -- that is the simple reason we have never considered going anywhere else for service, advice, recommendations, or the occasional new vehicle. We have been customers since the 1980s. Although the faces may change from time to time, we are always greeted and treated with smiles, respect, and courtesy.


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March 11, 2017
Monica McCabe
Both our Grand Marquis and our Ford Ranger were bought at Mullinax Lincoln -- they are both 1999 models. The folks in the service department have always taken great care of our vehicles -- that is the simple reason we have never considered going anywhere else for service, advice, recommendations, or the occasional new vehicle. We


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March 10, 2017
1128Vickie
We went in for a set of tires and an oil change. Every person we encountered was knowledgeable, friendly and helpful. We ended up leaving with smiles on our faces and feeling like we made some new friends. Can't wait to go back there.


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March 09, 2017
Cathy1976
We love dealing here. I have never had a more courteous and efficient service anywhere. We will never deal anywhere else again! The whole staff is great!


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